Privacy Policy

Data protection at SailClass

SailClass and our platforms sailclass.com, sailclass.ch, sailclass.de. sailclass.at, sailclass.it, sailclass.fr, sailclass.nl, sailclass.dk, sailclass.pl, sailclass.es, sailclass.uk, sailclass.us and sailclass.ca process your data with great care and in accordance with the applicable data protection laws (Swiss Data Protection Act and GDPR). We collect and use your data to provide you with a personalized and optimized experience on our platform. Data protection is a central part of our corporate philosophy and we are continuously improving our measures to protect your data.

Privacy policy

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What data is recorded?

We process data such as contact information, transaction and behavioral data to provide and customize our services. This data comes from your direct interaction with our platform, your use of our services or from partner companies.

Why is data processed?

Your data enables us to operate our platform, process your orders efficiently, create personalized offers and improve our customer service. The aim is to offer you a tailoredcustomized and convenient user experience.

Who has access to your data?

Your data is only passed on to trustworthy partners such as payment service providers, marketing platforms and analysis tools that comply with strict data protection guidelines.

Is your data secure?

We use technical and organizational measures to protect your data from unauthorized access and continuously adapt them to current security standards.

Questions or concerns?

For further information or to exercise your rights, please contact us.

What is this privacy policy about?

This Privacy Policy provides you with comprehensive information about how we at SailClass collect, use, store and share your personal data. We attach great importance to the protection of your privacy and ensure that we comply with the applicable data protection laws, in particular the Swiss Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR).

For whom and for what purpose is this privacy policy intended?

This privacy policy is aimed at all users of our platform, potential customers, partner companies and visitors to our website. It explains how we process your data in the various contexts of our business activities.

Who is responsible for data processing?

Responsible for data processing is:

SailClass - a brand of Dewave GmbH
Bahnhofstrasse 59
6312 Steinhausen
Switzerland

Website: www.dewave.ch

What personal data do we process?

We process various types of personal data, including

  • Contact information: Name, address, telephone number, e-mail address, age.
  • Payment information: Credit card or bank details, billing address, subscription information.
  • Usage data: IP address, browser type, operating system, access times, pages visited, click behavior, location (GEO-location).
  • Marketing data: Preferences, participation in promotions, interactions with email campaigns.
  • Other data: Content of messages you write or feedback.

Where does the personal data come from?

We obtain your personal data from the following sources:

  • Directly from you: You provide us with this information during registration, in the contact form or when using our services.
  • Automatically through your use of our services: Data is collected through your interactions with our platform using technologies such as cookies
  • From third parties: Information from payment service providers such as Stripe, subscription tools such as Recurly, CRM such as Salesforce or analytics services such as Google Analytics.

For what purposes do we process personal data?

Your data is processed for the following purposes:

  1. Operation of the platform: Provision and safeguarding of the functionalities of our platform.
  2. Customer management: manage your accounts and requests.
  3. Processing of payments: Processing of transactions and subscriptions.
  4. Analysis and improvement: Optimization of the user experience and functionality of our services.
  5. Marketing and advertising: Personalized offers and information.
  6. Compliance with legal obligations: Tax and accounting requirements.

On what legal basis do we process personal data?

Data processing is carried out on the basis of the following legal bases:

  • Contract fulfillment: Processing for the provision of our services.
  • Consent: You have given us your consent to process your data for specific purposes.
  • Legal obligation: To fulfill legal requirements.
  • Legitimate interests: Improvement of our services and security of the platform.

To whom do we disclose personal data?

Your data will only be passed on to trusted partners and service providers, including

  • Marketing and communication management
  • Customer relationship management (CRM).
  • Payment processing and subscription management.
  • Analytics and tracking tools
  • Advertising and Social Media Management

How do we disclose personal data abroad?

If data is transferred to countries outside the EU/EEA, we ensure that appropriate safeguards are in place, e.g. through standard contractual clauses or other legally recognized guarantees.

How do we process particularly sensitive personal data?

We only process particularly sensitive data such as information on health or religion if this is necessary and you have given us your express consent.

How do we use profiling?

Profiling is used to personalize marketing measures and better adapt content to your needs. This is done with the help of tools such as Google Ads, Meta (Facebook), TikTok, YouTube, Customer.io or Salesforce.

Do we make automated individual decisions?

Automated decisions with legal or similarly significant effects on you will not be made.

How do we protect personal data?

We implement appropriate technical and organizational measures, including

  • Encryption of sensitive data.
  • Restrictions on access to personal data.
  • Regular safety checks.

How long do we process personal data?

Data is only stored for as long as is necessary for the respective purposes. After the retention period has expired, data is deleted or anonymized.

What rights do you have in connection with the processing of your personal data?

You have the following rights:

  1. Right to information: You can request a copy of your data stored by us.
  2. Right to rectification: Incorrect data can be corrected.
  3. Right to erasure: You can request the erasure of your data, provided there are no legal obligations to the contrary.
  4. Right to restriction: Processing of your data can be restricted under certain conditions.
  5. Right to data portability: Data can be provided in a machine-readable format.
  6. Right to withdraw consent: You can withdraw any consent you have given.
  7. Right to lodge a complaint: You can lodge a complaint with a supervisory authority.

How can you contact us?

Contact us at:

SailClass - a brand of Dewave GmbH
Bahnhofstrasse 59
6312 Steinhausen
Switzerland

Or just right us here!

Changes to this privacy policy

We reserve the right to change this privacy policy, without previous notification. You can find the current version on our website at any time.

Last updated on 29th December 2024.

Older versions:

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